Last updated 29 October 2026
Terms
Plain terms for using the WISPR gateway, dashboard and compute. Using the service means you accept them.
The service
WISPR routes requests to third party model providers, runs compute on your behalf and holds prepaid credit for both. Usage is billed at the provider's price from your session balance. Fees are charged only when money comes in, at the rates on the pricing page.
Sessions and credit
- A session is yours if you hold its secret file and password. We cannot restore either.
- Credit is prepaid and non transferable between sessions. It can be spent on any model, box or GPU in the catalogue.
- Unused credit does not expire. Refunds of unspent credit are available on request within 24 hours of a card top up, minus the processor's cost. Crypto top ups and redeemed deposit notes are not refundable.
- A session with no activity for 12 months may be closed. Any balance is held and restored if you return with the file and password.
What you may not do
- Use the service to break the law, to attack other systems, or to generate content that a provider's own terms forbid where that provider ends up serving the request.
- Use deposit notes or sessions to launder funds. The pool refuses deposits from sanctioned addresses and we cooperate with lawful requests, within the limits of what we hold.
- Attempt to extract keys, bypass grant limits in Vault, or interfere with the enclave or exits.
Privacy claims
Our privacy claims are listed on the privacy page and in the docs. They are engineering claims about how the system is built, backed by published measurements where an enclave is involved. They are not a guarantee against every attack. If we find a flaw, we say so on the blog.
Availability and liability
The service is provided as is. Providers go down, exits get blocked, enclave capacity runs out. We give typed errors instead of silent downgrades, but we do not promise uptime. Our liability to you is limited to the balance in the affected session at the time of the problem.
Changes
We may change these terms. Material changes are posted on the blog and dated here at least 14 days before they apply.